Terms of use

1. Who we are

Prattia (prattia.com) is a service of WELBTH FERNANDO ORNELES ALVES, CNPJ 48.146.579/0001-21, Rua 2300, nº 1203, Centro, Balneário Camboriú/SC, CEP 88330-432, Brasil. Contact: contato@prattia.com.

2. Your account

• Your account is created when you buy a Prattia product on Hotmart or receive an invitation. You set the password through the link sent by e-mail.
• The account is personal: do not share the password or access. You must be at least 16 to use Prattia.
• Keep your e-mail up to date: we use it to send access and account notices.

3. What you buy

• E-book: access to the purchased e-book in the app (reading and PDF download) and to its recipes, for as long as the service exists. If Prattia ever closes, we will give at least 60 days’ notice so you can download your PDFs.
• Yearly subscription: full access to the platform (every e-book, the library, My recipes, meal plan and shopping list) for 12 months.
• The subscription renews automatically for another 12 months, at the price shown at purchase, until you cancel. You can cancel whenever you like in your Hotmart account; access continues until the end of the period already paid.
• What each product includes is described on the purchase page.

4. Price and payment

• Payment is processed by Hotmart, which issues the receipt. Prices include applicable taxes (such as VAT) where relevant.
• If a renewal payment fails, access continues for 3 days; after that it is suspended until the payment is settled.

5. Right of withdrawal

You can withdraw from the purchase within 7 days, without giving a reason, through Hotmart or by writing to contato@prattia.com. We refund the amount paid and access to the product ends.

6. Your content

• The recipes, photos and lists you create are yours. You only allow us to store and show them to you so the service works.
• Only import content you have the right to use, for personal use. You are responsible for what you save in your account.

7. Prattia's content

Library recipes, e-books, texts, photos and the brand belong to Prattia or its licensors. You receive a personal, non-transferable licence to use them at home: reselling, redistributing the PDFs, publishing or bulk copying is not allowed.

8. Acceptable use

• Do not try to get around security, access other people's data or extract content automatically.
• Do not use AI import for unlawful purposes or to overload the service; daily limits apply.

9. Recipes, health and photos

Recipes are cooking information. Check allergies and intolerances, cooking temperatures and your appliance manual. Photos of official recipes are illustrations generated with artificial intelligence.

10. Changes to the service and these terms

We may improve and change the service. If a change to these terms affects you meaningfully, we tell you in advance in the app or by e-mail; for the subscription it applies from the next renewal and you can cancel before then.

11. Suspension and closure

• We may suspend an account that breaks these terms (for example, by sharing access), stating the reason.
• You can delete your account at any time in My account. If you have an active subscription, cancel it on Hotmart first so you are not charged again.

12. Liability

We do our best to keep Prattia running without interruption, but we do not guarantee continuous availability. Nothing in these terms limits your consumer rights or our liability where the law does not allow it to be limited.

13. Governing law

These terms are governed by Brazilian law. If you are a consumer living in the European Union, you remain protected by the mandatory rules of your country and may go to the courts where you live.